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PSYCH304: Industrial/Organizational Psychology

Unit 3: Recruitment, Selection, and Retainment   *In this unit, we will review different ways of screening and selecting employees. This evaluation process generally takes the form of an interview or a resume, but there are other ways of conducting the process. The focus of this unit will be the understanding the use of personnel assessments in the hiring process. 

It should be noted that many of the evaluation techniques that companies use when evaluating employees stem from psychological research methodology or statistical theory. If you are unfamiliar with either of these topics, some of these concepts may seem daunting or discouragingly complex. For this reason, it may be helpful to review or refer to supplemental materials on these topics as you progress through this unit. We will begin by discussing the purpose of personnel assessments and the legal issues around using them. *

Unit 3 Time Advisory
This unit should take you 13.5 hours to complete.

☐    Subunit 3.1: 1.5 hours

☐    Subunit 3.2: 2.5 hours

☐    Subunit 3.3: 2 hours

☐    Subunit 3.4: 4 hours

☐    Subunit 3.5: 3.5 hours

Unit3 Learning Outcomes
Upon successful completion of this unit, the student will be able to:

  • define the purpose of a personnel assessment;
  • understand the laws and regulations of personnel assessments;
  • define reliability and validity;
  • understand good test criteria; and
  • evaluate and understand assessment implementation.

3.1 Personnel Assessment   - Reading: Human Resources Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 1: Personnel Assessment” Link: Human Resources Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 1: Personnel Assessment” (PDF)
 
Instructions: Read this entire webpage for information on personnel assessment, their purpose, design, and various types of assessments available. This reading will cover subunits 3.1.1-3.1.5.
 
Terms of Use: This material is part of the public domain. 

3.1.1 Purpose of Personnel Assessments   Note: This topic is covered in the reading under subunit 3.1.  

3.1.2 Measurement   Note: This topic is covered in the reading under subunit 3.1.  

3.1.3 Prediction   Note: This topic is covered in the reading under subunit 3.1.  

3.1.4 Types of Assessments   Note: This topic is covered in the reading under subunit 3.1.  

3.1.5 Level of Standardization, Objectivity, and Quantifiability   Note: This topic is covered in the reading under subunit 3.1.  

3.2 Laws and Regulations with Implications for Assessments   3.2.1 Title VII and Civil Rights Act   - Reading: Human Resources Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 2: Laws and Regulations with Implications for Assessments” Link: Human Resources Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 2: Laws and Regulations with Implications for Assessments” (PDF)
 
Instructions: Read this entire webpage for material discussing the laws and regulations impacting personnel assessments. This reading will cover subunits 3.2.1-3.2.9.
 
Terms of Use: This material is part of the public domain. 

3.2.2 Age Discrimination Employment Act (1967)   Note: This topic is covered in the reading under subunit 3.2.1.

3.2.3 Equal Employment Opportunity Commission (1972)   Note: This topic is covered in the reading under subunit 3.2.1.

3.2.4 Uniform Guidelines on Employee Selection Procedures (1978)   Note: This topic is covered in the reading under subunit 3.2.1.

3.2.5 Title I of the Civil Rights Act (1991)   Note: This topic is covered in the reading under subunit 3.2.1.

3.2.6 Americans with Disability Act (1990)   Note: This topic is covered in the reading under subunit 3.2.1.

3.2.7 Record Keeping of Adverse Impact and Job-Relatedness Tests   Note: This topic is covered in the reading under subunit 3.2.1.

3.2.8 The Standards of Educational and Psychological Testing (1985)   Note: This topic is covered in the reading under subunit 3.2.1.

3.2.9 Relationship between Federal, State, and Local Employment Laws   Note: This topic is covered in the reading under subunit 3.2.1.

3.3 Understanding Test Quality-Concepts of Reliability and Validity   3.3.1 What Makes a Good Test?   - Reading: Human Resource Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 3: Understanding Test Quality-Concepts of Reliability and Validity” Link: Human Resource Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 3: Understanding Test Quality-Concepts of Reliability and Validity” (HTML)
 
Instructions: Read this entire chapter to understand test-quality and the concepts of reliability and validity when testing. This reading will cover subunits 3.3.1-3.3.6.
 
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above. 

  • Assessment: WebQuiz: “Reliability and Validity” Link: WebQuiz: “Reliability and Validity” (HTML)
     
    Instructions: Click on “start assignment now,” and take this quiz to test your knowledge of reliability and validity when testing.
     
    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above. 

3.3.2 Test Reliability   Note: This topic is covered in the reading under subunit 3.3.1.

3.3.3 Interpretation Of Reliability Information from Test Manuals and Reviews   Note: This topic is covered in the reading under subunit 3.3.1.

3.3.4 Types of Reliability Estimates   Note: This topic is covered in the reading under subunit 3.3.1.

3.3.5 Standard Error of Measurement   Note: This topic is covered in the reading under subunit 3.3.1.

3.3.6 Test Validity   Note: This topic is covered in the reading under subunit 3.3.1.

3.4 How to Select Tests-Standards for Evaluating Tests   3.4.1 Sources of Information about Tests   - Reading: Human Resource Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 5: How to Select Tests-Standards for Evaluating Tests” Link: Human Resource Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 5: How to Select Tests-Standards for Evaluating Tests” (HTML)
 
Instructions: Read the chapter in its entirety. A full description of sources to locate selection tests is provided. Also, problems with testing, cost issues, standards for evaluating a test, and finally a checklist for evaluating a test will be covered in this material. This reading will cover subunits 3.4.1-3.4.4.
 
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above. 

3.4.2 Adverse Impacts, Problems, and Cost Issues   Note: This topic is covered in the reading under subunit 3.4.1.  

3.4.3 Standards For Evaluating a Test-Information to Consider to Determine Suitability of a Test for Your Use   Note: This topic is covered in the reading under subunit 3.4.1.  

3.4.4 Checklist for Evaluating a Test   Note: This topic is covered in the reading under subunit 3.4.1.  

3.5 Administering Assessment Instruments   3.5.1 Training and Qualifications of Administrative Staff   - Reading: Human Resource Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 6: Administering Assessment Instruments” Link: Human Resource Guide: U.S. Department of Labor Employment and Training Administration’s “Chapter 6: Administering Assessment Instruments” (HTML)
 
Instructions: Read chapter 6 in its entirety for an understanding of test administration, including special cases and test anxiety. This reading will cover subunits 3.5.1-3.5.8.
 
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above. 

3.5.2 Following Instructions and Guidelines Stated in the Test Manual   Note: This topic is covered in the reading under subunit 3.5.1. 

3.5.3 Ensuring Suitable and Uniform Assessment Conditions   Note: This topic is covered in the reading under subunit 3.5.1. 

3.5.4 How Much Help to Offer Test Takers and Test Anxiety   Note: This topic is covered in the reading under subunit 3.5.1. 

3.5.5 Alternative Assessment Methods for Special Cases   Note: This topic is covered in the reading under subunit 3.5.1. 

3.5.6 Providing Reasonable Accommodation in the Assessment Process to People with Disabilities   Note: This topic is covered in the reading under subunit 3.5.1. 

3.5.7 Administering Computer-Based Tests   Note: This topic is covered in the reading under subunit 3.5.1. 

3.5.8 Obtaining Informed Consent of Test Takers and a Waiver of Liability Claims   Note: This topic is covered in the reading under subunit 3.5.1. 

  • Activity: The Saylor Foundation’s “Unit 3 Practice Problem” Link: The Saylor Foundation’s “Unit 3 Practice Problem (PDF)

    Instructions: Click on the link above to download the practice problem sets for the course. Complete the problem for Unit 3.