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PSYCH304: Industrial/Organizational Psychology

Unit 1: An Introduction to Industrial/Organizational Psychology   Industrial and Organizational Psychology studies the psychology of people in the workplace. As you will learn in this unit, psychology can teach us how our workplace functions and why it functions as it does. It is important to note, however, that I/O psychology is not simply the psychology of business. While the two areas certainly overlap, I/O deals with the “human” aspect of the working environment (i.e. the interactions and factors that affect people), not the broader aspects of running a business or organization. In this unit, we will introduce different areas of I/O psychology and discuss ways in which psychology can teach us about our workplace. Though we will only briefly touch upon several different subjects in this unit, we will expand upon them later in this course. 

Unit 1 Time Advisory
This unit should take you 10 hours to complete.

☐    Subunit 1.1: 3 hours

☐    Subunit 1.2: 2 hours

☐    Subunit 1.3: 5 hours

☐    Subunit 1.3.1: 2.5 hours

☐    Subunit 1.3.6: 2.5 hours

Unit1 Learning Outcomes
Upon successful completion of this unit, the student will be able to:

  • list the major fields of I/O Psychology;
  • describe human factors and the impact on the organization;
  • list a short time-line of I/O Psychology;
  • list and describe the basic components of research; and
  • explain the APA’s major ethical guidelines of psychologists.

1.1 The Major Fields of I/O Psychology   1.1.1 Personnel and Job Analysis   - Lecture: Society of Human Resource Management: P.A. Meglitch’s “Essentials of Job Analysis” Link: Society of Human Resource Management: P.A. Meglitch’s “Essentials of Job Analysis” (PowerPoint)
 
Instructions: Click on the hyperlink “PowerPoint presentation” at the end of the text to open the lecture. Read slides 1-16. After reading this presentation, you will understand the historical context of job analysis and the importance to HR activities and functions with regard to personnel.
 
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1.1.2 Organizational and Workplace Functioning   - Reading: Whole Building Design Guide: Judith Heerwagen’s “The Changing Nature of Organizations, Work, and Workplace” Link: Whole Building Design Guide: Judith Heerwagen’s “The Changing Nature of Organizations, Work, and Workplace (HTML)
 
Instructions: Read the entire article. This reading will cover subunits 1.1.3 and 1.1.4 as well.
 
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1.1.3 Training and Development   Note: This topic is covered in the reading under subunit 1.1.2.

1.1.4 Organizational Culture   Note: This topic is covered in the reading under subunit 1.1.2.

1.1.5 Human Factors and Ergonomics   - Reading: Safety and Forensic Engineering Journal: Gary Hutter’s “Human Factors/Ergonomics: Some Basic Concepts” Link: Safety and Forensic Engineering Journal: Gary Hutter’s “Human Factors/Ergonomics: Some Basic Concepts (PDF)
 
Instructions: On the website, click on the hyperlink for the title of the article “Human Factors/Ergonomics: Some Basic Concepts” to download the PDF. Read the entire article as it covers basic concepts on human factors and ergonomics while comparing and contrasting them as well. 
 
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1.1.6 Extra: The Employment of I/O Psychologists   - Reading: Society for Industrial and Organizational Psychology: Karen E. May’s “Work in the 21st Century: Implications for I/O Psychologists” Link: Society for Industrial and Organizational Psychology: Karen E. May’s “Work in the 21st Century: Implications for I/O Psychologists” (HTML)
 
Instructions: Click on the link, and read the article in its entirety. This article will help you understand where the trends and patterns of the work environment are going and the impact of how I/O Psychologists will have to work in the future.
 
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1.2 A Brief History of I/O Psychology   - Web Media: YouTube: University of Houston’s “What is I/O Psychology?” Link: YouTube: University of Houston’s “What is I/O Psychology?” (YouTube)
 
Instructions: Click on the link of this interactive presentation. After viewing this presentation, you will have a general understanding of where I/O Psychology began through to present time. Pertinent dates, people, and events will be discussed.
 
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1.2.1 Pioneers in I/O Psychology   - Reading: Middle Tennessee State University: Professor Patrick McCarthy’s “Brief Outline of the History of I/O Psychology” Link: Middle Tennessee State University: Professor Patrick McCarthy’s “Brief Outline of the History of I/O Psychology” (HTML)
 
Instructions: Click on the link, and read the timeline of I/O Psychology for an introduction to the pioneers in the early years of Psychology. You will learn how I/O Psychology impacted WWI and WWII. The Hawthorne Study and other classical research from I/O will also be explained. This reading will cover material for subunits 1.2.1-1.2.3.
 
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1.2.2 WWI and Army Selection Tests   Note: This topic is covered in the reading under subunit 1.2.2.

1.2.3 The Civil Rights Movement and Changing Worker Issues   Note: This topic is covered in the reading under subunit 1.2.2.

1.2.4 The Hawthorne Studies   - Reading: Accel Team Development: “Human Relations Contributors” Link: Accel Team Development: “Human Relations Contributors” (HTML)
 
Instructions: Click on the link, and read the webpage in its entirety. After reading this material, you will have a clear understanding of Elton Mayo’s research on the variables affecting productivity. 
 
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1.3 Research in I/O Psychology   1.3.1 The Basic Components of Research   - Reading: Camosun College: Professor R.G. Tonks’ “Topic 2 Research Methods in Basic and Applied Research” Link: Camosun College: Professor R.G. Tonks’ “Topic 2 Research Methods in Basic and Applied Research” (PowerPoint)
 
Instructions: Click on the link to directly download the PowerPoint Presentation. Read the presentation in its entirety (30 slides). After reading this material, you will have a clear understanding of theoretical and applied research, types of data analyses used, and the difference between quantitative and qualitative research. This reading will cover subunits 1.3.1-1.3.5.
 
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  • Assessment: About.Com: “Psychology Research Methods Quiz” Link: About.Com: “Psychology Research Methods Quiz

    Instructions: Take this 15-question quiz to test your knowledge of research methods in psychology. Use the “Continue” button to move on to each question. After you have completed the last question, click on “Submit Answers” to check your answers.
     
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  • Reading: About.com: Kendra Cherry’s “Introduction to Research Methods” Link: About.com: Kendra Cherry’s “Introduction to Research Methods” (HTML)
     
    Instructions: Click on the link and open the article. After reading this material (5 pages total), you will have a clear understanding of theoretical and applied research, types of data analyses used, and the difference between quantitative and qualitative research. This reading will cover subunits 1.3.1-1.3.5.

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1.3.2 Theoretical Research vs. Applied Research   Note: This topic is covered in the reading under subunit 1.3.1.

1.3.3 Literature Reviews   Note: This topic is covered in the reading under subunit 1.3.1.

1.3.4 Survey Methods, Interviews and Questionnaires   Note: This topic is covered in the reading under subunit 1.3.1.

1.3.5 Quantitative vs. Qualitative Research Methods   Note: This topic is covered in the reading under subunit 1.3.1.

1.3.6 Ethics in I-O Psychological Research   - Reading: American Psychological Association: “Ethical Principles of Psychologists and Code of Conduct” Link: American Psychological Association: “Ethical Principles of Psychologists and Code of Conduct” (HTML or PDF)
 
Instructions: Read this article (15 pages) for a clear understanding of how psychologists must conduct themselves with clients, record keeping, and the use of animals and humans in research, in business, and in marketing. To access the reading as a PDF, find the link on the right side of the page. 
 
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  • Activity: The Saylor Foundation’s “Unit 1 Practice Problem” Link: The Saylor Foundation’s “Unit 1 Practice Problem” (PDF)

    Instructions: Click on the link above to download the practice problem sets for the course. Complete the problem for Unit 1.