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POLSC241: Introduction to Public Administration

Unit 6: Program Planning and Evaluation   Taxpayers want to know if their money is producing a return on their investment in the “public good.”  The Government Performance Results Act (GPRA) of 1993 required federal agencies to develop strategic plans and measure performance of the agency and its programs.  Several states have also implemented similar legislation.  The GPRA Modernization Act of 2010 revised the reporting process and requirements.  This unit addresses the importance of planning and evaluation in public organizations.  Strategic planning techniques, performance measurement, and methods of program evaluation are presented.

Unit 6 Time Advisory
This unit should take approximately 19 hours to complete.

☐    Subunit 6.1.1: 11.25 hours
 

☐    Sub-subunit 6.1.1: 2.25 hours

☐    Sub-subunit 6.1.2: 3.5 hours

☐    Sub-subunit 6.1.3: 5.5 hours

 

☐    Subunit 6.2: 3.75 hours

☐    Subunit 6.3: 4 hours

Unit6 Learning Outcomes
Upon successful completion of this unit, the student will be able to: - Describe the strategic planning process. - Assess strategic plans. - Develop performance measures. - Compare and contrast types of evaluation. 

6.1 Planning and Implementation   6.1.1 Government Performance Results Acts I & II   - Web Media: YouTube: Senator Mark Warner’s “The Government Performance and Results Modernization Act Explained” Link: YouTube: Senator Mark Warner’s “The Government Performance and Results Modernization Act Explained” (YouTube)

 Instructions: Please click on the link above, and watch Senator
Warner’s description of the purpose of GPRA II.  

 Watching this video and pausing to take notes should take less than
15 minutes.  

 Terms of Use: Please respect the copyright and terms of use
displayed on the webpage above.
  • Reading: U.S. Government Accountability Office: “GPRA Modernization Act Implementation Provides Important Opportunities to Address Government Challenges” Link: U.S. Government Accountability Office: “GPRA Modernization Act Implementation Provides Important Opportunities to Address Government Challenges” (PDF)

    Instructions: Please click on the link above, and select “View Report” on the GAO website to download the PDF.  Read the entire text (27 pages) to learn more about recommendations for implementation.

    Reading this report should take approximately 1 hour and 30 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

  • Reading: National Academy of Public Administration: Kathryn Newcomer and F. Stevens Redburn’s “Achieving Real Improvement in Federal Policy and Program Outcomes” Link: National Academy of Public Administration: Kathryn Newcomer and F. Stevens Redburn’s “Achieving Real Improvement in Federal Policy and Program Outcomes” (DOC)

    Instructions: Please click on the link above, and select “View Full Report” to access the report in Microsoft Word.  Read the entire text.

    Reading this report should take approximately 30 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

6.1.2 Strategic Planning   - Reading: Richard D. Young’s “Perspectives on Strategic Planning in the Public Sector” Link: Richard D. Young’s “Perspectives on Strategic Planning in the Public Sector” (PDF)

 Instructions: Please click on the link above and select the first
search result to download the PDF.  Please read the entire article
(28 pages).  This reading provides a comprehensive overview of
strategic planning in public organizations.  

 Reading this article should take approximately 1 hour and 30
minutes.  

 Terms of Use: Please respect the copyright and terms of use
displayed on the webpage above.
  • Reading: MIT OpenCourseWare: Xavier Briggs, Brent Coffin, and Brady Banks’ “Mayor Purcell and the Faith Community Confront Nashville’s Housing Needs” Link: MIT OpenCourseWare: Xavier Briggs, Brent Coffin, and Brady Banks’ “Mayor Purcell and the Faith Community Confront Nashville’s Housing Needs” (PDF)

    Instructions: Please click on the link above, scroll down to “Day 5: Strategic Vision and Change, Discussion A: Vision,” and select the title to download the PDF.  Please read the entire document.

    Reading this article should take approximately 45 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

  • Reading: MIT OpenCourseWare: Professor Xavier de Souza Briggs’ “Strategic Vision and Leadership” Link: MIT OpenCourseWare: Professor Xavier de Souza Briggs’ “Strategic Vision and Leadership” (PDF)

    Instructions: Please click on the link above, scroll down to Day 5, and select the PDF link under the “Slides” column.  Please study all of these slides (12 slides total).

    Studying this presentation should take approximately 20 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

  • Web Media: YouTube: Ephraim Feig’s “Strategic Planning at Social Security” Link: YouTube: Ephraim Feig’s “Strategic Planning at Social Security” (YouTube)

    Instructions: Please click on the link above, and watch this description of strategic planning at SSA during the Open Government Employee Awareness Day.

    Watching this video and pausing to take notes should take approximately 30 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

  • Reading: Office of Management and Budget: “Section 210 – Preparing a Strategic Plan: The Main Elements” Link: Office of Management and Budget: “Section 210 – Preparing a Strategic Plan: The Main Elements” (PDF)

    Instructions: Please click on the link above, scroll down to Part 6, and select the link for “Section 210 – Preparing and Submitting a Strategic Plan.”  Read the entire text (4 pages).  This reading provides practical tools to engage in strategic planning.

    Reading this material should take approximately 30 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

6.1.3 Implementation   - Reading: The Open University’s “Models of Implementation” Link: The Open University’s “Models of Implementation” (HTML)

 Instructions: Read sections 1.1 through 1.5.  Click on the “Next”
link at the end of each webpage to move on to subsequent sections.  

 Reading this material should take approximately 30 minutes.  

 Terms of Use: Please respect the copyright and terms of use
displayed on the webpage above.
  • Reading: U.S. Department of Justice Office of Juvenile Justice and Delinquency Prevention: “Successful Program Implementation: Lessons from Blueprints” Link: U.S. Department of Justice Office of Juvenile Justice and Delinquency Prevention: “Successful Program Implementation: Lessons from Blueprints” (PDF)

    Instructions: Please click on the link above to access the PDF and read the entire document.  This bulletin provides useful information on required elements of successful implementation.

    Reading this bulletin should take approximately 30 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

  • Reading: African Association for Public Administration and Management: Petrus A. Brynard’s “Policy Implementation: Lessons for Service Delivery” Link: African Association for Public Administration and Management: Petrus A. Brynard’s “Policy Implementation: Lessons for Service Delivery” (PDF)

    Instructions: Please click on the link above to access the PDF, and read the entire document (25 pages).

    Reading this material should take approximately 1 hour and 30 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

  • Reading: IBM Center for the Business of Government: Richard Callahan, Sandra Archibald, Kay Sterner, Brinton Milward’s “Key Actions That Contribute to Successful Program Implementation: Lessons from the Recovery Act” Link: IBM Center for the Business of Government: Richard Callahan, Sandra Archibald, Kay Sterner, Brinton Milward’s “Key Actions That Contribute to Successful Program Implementation: Lessons from the Recovery Act” (PDF)

    Instructions: Please click on the link above, and select the “Download the Report” link to access the PDF.  Please read the entire document (68 pages).

    Studying this report should take approximately 3 hours.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

6.2 Evaluation   - Reading: U.S. Government Accountability Office: “Performance Measurement and Evaluation: Definitions and Relationships” Link: U.S. Government Accountability Office: “Performance Measurement and Evaluation: Definitions and Relationships” (PDF)

 Instructions: Please click on the link above, select “View the
Report” to the PDF on the GAO website, and read the entire text to
learn the basic concepts of performance measurement.  

 Reading this report should take approximately 15 minutes.  

 Terms of Use: Please respect the copyright and terms of use
displayed on the webpage above.
  • Reading: George F. Grob’s “The Pillars of Public Program Evaluation” Link: George F. Grob’s “The Pillars of Public Program Evaluation” (PDF)

    Instructions: Please click on the link above, and select the first search result to download the PDF.  Please read the entire article (30 pages) for a comprehensive overview of program evaluation.

    Reading this article should take approximately 1 hour and 30 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

  • Reading: The Urban Institute: Harry Hatry, Jake Cowan, Ken Weiner, Linda Lampkin’s “Developing Community-Wide Outcome Indicators for Specific Services” Link: The Urban Institute: Harry Hatry, Jake Cowan, Ken Weiner, Linda Lampkin’s “Developing Community-Wide Outcome Indicators for Specific Services” (PDF)

    Instructions: Please click on the link above, and select the “PDF” link to download the report.  Read the entire document (44 pages).

    Reading this report should take approximately 2 hours.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

6.3 Purpose and Types of Evaluation   - Reading: U.S. Government Accountability Office: “Designing Evaluations” Link: U.S. Government Accountability Office: “Designing Evaluations” (PDF)

 Instructions: Please click on the link above, select “View Report”
to download the document, and read the entire text (72 pages).  This
GAO report provides useful instructions and examples of evaluation
design.  

 Reading this report should take approximately 3 hours and 30
minutes.  

 Terms of Use: Please respect the copyright and terms of use
displayed on the webpage above.
  • Reading: National Academy of Public Administration: “Achieving Real Improvement in Federal Policy and Program Outcomes: The Next Frontier” Link: National Academy of Public Administration: “Achieving Real Improvement in Federal Policy and Program Outcomes: The Next Frontier” (DOC)

    Instructions: Please click on the link above, and select “View Full Report” to download the DOC file.  Read the full report (7 pages).

    Reading this report should take approximately 30 minutes.

    Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.